politique de confidentialité du site Web

Last Updated: May 13, 2026

This Privacy Policy explains how Teemoria (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit teemoria.com, place an order, create an account, contact us, or use our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us at:

Email: info@teemoria.com
Website: teemoria.com


1. Information We Collect

We collect personal information that you provide directly to us, information collected automatically when you use our website, and information received from service providers that help us operate our store.

1.1 Information You Provide to Us

We may collect the following information when you place an order, create an account, personalize a product, subscribe to emails, or contact us:

Because Teemoria offers personalized products, the custom information you submit is used to create your order. Please make sure all names, text, photos, and other personalization details are accurate before placing your order.

1.2 Order and Purchase Information

When you make a purchase, we collect information needed to process and fulfill your order, including:

1.3 Payment Information

Payments are processed through secure third-party payment providers. We do not store your full credit card number or complete payment card details.

Depending on the payment method you choose, payment providers may process information such as:

Your payment information is handled according to the privacy and security policies of the relevant payment provider.

1.4 Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

This information helps us keep the website secure, improve performance, understand customer behavior, and provide a better shopping experience.


2. How We Use Your Information

We use your personal information for the following purposes:

We only use your personalization content, such as names or uploaded photos, for the purpose of creating, processing, and supporting your order unless you give us additional permission.


3. Legal Bases for Processing Personal Information

Where applicable under privacy laws such as the GDPR or UK GDPR, we process your personal information based on one or more of the following legal bases:

You may withdraw your consent at any time where processing is based on consent.


4. Personalized Product Information

Teemoria offers made-to-order and personalized products. When you submit names, text, photos, or other custom details, we use that information to create your product.

By submitting personalization content, you confirm that:

We may review, refuse, or cancel custom orders that contain prohibited or inappropriate content.

We do not claim ownership of your personal photos, names, or custom text. However, you grant us permission to use that content as needed to produce and fulfill your order.


5. Sharing Your Information

We may share your personal information with trusted service providers that help us operate our business, including:

These service providers may only use your information as needed to provide services to us or to comply with legal obligations.

We may also disclose information if required by law, court order, government request, or to protect our rights, customers, website, or business.

We do not sell your personal information in the traditional sense. However, some privacy laws may define certain advertising or analytics activities as “sharing” or “selling.” Where required, you may opt out of such activities.


6. Shipping and Delivery Partners

To deliver your order, we may share necessary information with shipping companies and logistics providers, including:

Shipping partners use this information to deliver your package, provide tracking updates, and resolve delivery issues.


7. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to operate our website, improve user experience, analyze traffic, and support advertising.

7.1 What Are Cookies?

Cookies are small files stored on your device that help websites remember information about your visit, such as your cart, preferences, login status, and browsing activity.

7.2 Types of Cookies We May Use

Strictly Necessary Cookies
These cookies are required for the website to function. They help with cart, checkout, account login, security, and basic site operations.

Functional Cookies
These cookies remember your preferences and help improve your shopping experience.

Analytics Cookies
These cookies help us understand how visitors use our website, which pages are viewed, and how we can improve the site.

Advertising Cookies
These cookies help us measure marketing performance and show more relevant ads on third-party platforms.

7.3 Managing Cookies

You can manage or disable cookies through your browser settings. If you block certain cookies, some website features may not work properly.

Where required by law, we will request your consent before using non-essential cookies.


8. Analytics and Advertising

We may use third-party analytics and advertising tools to understand website traffic, improve our store, measure campaign performance, and show relevant ads.

These tools may include services such as:

These providers may collect information such as your device type, browser, IP address, pages visited, actions taken on the website, and interactions with ads.

You can adjust your advertising preferences through the settings offered by each advertising platform or through your browser and cookie settings.


9. Email Marketing

If you subscribe to our newsletter, create an account, or opt in to receive updates, we may use your email address to send:

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us at info@teemoria.com.

Even if you unsubscribe from marketing emails, we may still send transactional emails related to your orders, payments, shipping, returns, or customer service requests.


10. Data Retention

We keep your personal information only as long as necessary for the purposes described in this Privacy Policy, including:

Custom product information may be retained for a reasonable period to help us process reprints, replacements, customer service requests, or legal obligations.

When personal information is no longer needed, we will delete, anonymize, or securely store it according to applicable laws and business requirements.


11. How We Protect Your Information

We use reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

These measures may include:

However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security.


12. International Data Transfers

Because we operate online and use service providers in different regions, your personal information may be processed or stored outside your country of residence.

When information is transferred internationally, we take steps designed to protect your personal information in accordance with applicable privacy laws.


13. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

To exercise your rights, please contact us at:

info@teemoria.com

We may need to verify your identity before processing your request.


14. Rights for California Residents

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to:

To submit a privacy request, please contact us at info@teemoria.com.


15. Rights for European and UK Users

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you may have rights under applicable data protection laws, including GDPR or UK GDPR.

These rights may include access, correction, deletion, restriction, objection, portability, and withdrawal of consent.

You may also have the right to lodge a complaint with your local data protection authority.


16. Children’s Privacy

Our website is not intended for children under the age of 13, or the minimum age required by applicable law in your region.

We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us, please contact us at info@teemoria.com, and we will take appropriate steps to delete it.


17. Third-Party Links

Our website may contain links to third-party websites, apps, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. Please review their privacy policies before providing any personal information.


18. Do Not Track

Some browsers may send “Do Not Track” signals. Because there is no consistent industry standard for responding to these signals, our website may not respond to them at this time.

You can still manage cookies and tracking preferences through your browser settings or any cookie preference tools available on our website.


19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal requirements, or privacy practices.

Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website after changes are posted means that you accept the updated Privacy Policy.


20. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Teemoria
Website: teemoria.com
Email: info@teemoria.com

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